Groove is built with privacy and data protection in mind. From secure login to encrypted storage, we’ve implemented clear, practical measures to keep your information safe.
We take a straightforward, transparent approach to security—built for modern SaaS teams who need reliability and trust.
Infrastructure
Groove is hosted on AWS, one of the most secure and reliable cloud platforms available. Our infrastructure providers maintain top-tier certifications including ISO 27001 and PCI Level 1, ensuring your data is stored in an environment that meets the highest security and compliance standards.
Access
Only a limited number of authorized Groove employees can access your data, and only when absolutely necessary to provide support or maintain the service. All access is logged, encrypted, and governed by strict internal security policies.
Backups
Groove automatically backs up your data on a regular schedule ranging from every few hours to daily. These backups are stored securely and retained for up to two months, helping ensure your information is never lost—even in a worst-case scenario.
Two-Factor Authentication (2FA)
Users can enable 2FA using any authenticator app (like Google Authenticator or Authy). Admins can require 2FA for all teammates under Company Settings.
Single Sign-On (SSO)
Groove supports login through Google and Microsoft credentials. This helps simplify account access and user management.
Internal Access Policies
Only authorized Groove employees with a business need can access customer data. All sensitive data is transferred through secure, encrypted channels. Our team receives regular training on security and confidentiality practices.
Responsible disclosure
We welcome reports of potential vulnerabilities. If you discover an issue, please report it to our team and we’ll take prompt action.
Report a VulnerabilityHaven’t found what you’re looking for? Try the Groove Knowledge Base or Contact us.
Users can enable 2FA using any authenticator app (like Google Authenticator or Authy).
Admins can require 2FA for all teammates under Company Settings.
Groove supports login through Google and Microsoft credentials.
Groove is hosted on AWS, one of the most secure and reliable cloud platforms available.
Groove automatically backs up your data on a regular schedule ranging from every few hours to daily.